Privacy Policy

Last updated: June 12, 2025

At Casa do Frade, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you make reservations on our website, in accordance with the General Data Protection Regulation (GDPR).

1. Data We Collect

When you make a reservation on our website, we collect the following personal data:

First and last name
Email address
Phone number
Citizen card or passport number
Country, state, city, postal code, and address
Reservation details (dates, number of guests, etc.)

2. How We Use Your Data

We use your data only to:

Manage and confirm reservations
Comply with legal obligations (e.g., SEF registration)
Communicate with you regarding your stay
Issue invoices and process payments

We do not use your data for marketing purposes.

3. Storage and Security

The data is securely stored on the Wix platform, which applies technical and organizational protection measures.
We do not store data outside of Wix.

4. Sharing Data with Third Parties

We do not share your personal data, except:

When required by law
To process payments (Wix Payments and PayPal)

We only share technical metadata with search engines (such as Google), which do not identify users.

5. Payment

We accept payments by credit card and PayPal. The data is handled directly by these platforms.

We do not store complete card details.

6. Reservations made by Minors

We do not accept reservations made by individuals under 18 years of age. All reservations must be made by adults.

7. Your Rights

You are entitled to:

Access your data
Correct or delete data
Object to the processing of your data.

To exercise any of these rights, contact us by email: casadofrade@pm.me

8. Changes to This Policy

This policy may be updated. The most recent version will always be available on our website.